About

By Design Strategy is led by Jessica Chaillar, a principal designer and consultant with over a decade of experience driving design strategy and innovation for global organizations. Jess has helped shape digital and physical experiences used by millions of people every day, leading design initiatives at Fortune 500 companies including Amazon and Honda..

Her work focuses on helping teams build the systems, culture, and confidence needed to deliver user-centered innovation with sustainable and scale-able practices. She brings deep expertise in design operations, research-driven strategy, and organizational design - helping clients create nimble, happy design teams that lead the way for their organizations.